Do you only work on commercial sites?
Yes. CESS works in commercial workplaces and facilities: offices, warehouses, retail, clinics, hospitality venues, education and base-building areas. We don't do domestic work.
Do you provide more than one service?
Yes. A single service request can include Electrical, Mechanical Electrical, Data & Communications and Audiovisual, reducing the need to coordinate multiple contractors.
Do you service air-conditioning or refrigeration?
No. We look after the electrical side of mechanical plant: power supplies, isolators, contactors, relays, controls, BMS interfaces and fire-trip interfaces. Refrigeration and mechanical servicing are coordinated with your mechanical contractor.
How do you determine what work is required?
Our process starts with inspection and testing. We identify the cause, explain the findings and outline the recommended rectification before the work proceeds.
Do you provide ongoing commercial maintenance and support?
Yes. CESS supports commercial clients with reactive service, repairs, planned maintenance where appropriate, alterations and ongoing upgrade works across their sites.
Can I provide photos before you attend to help assess the issue?
Yes, please. Reply to our confirmation email with photos attached. They help us understand the problem before we attend.